Northbeam Health answers patients in 41 seconds

41s

average first response

Synth is the first AI tool our compliance team signed off in a week instead of a quarter.

Dr. Tom Ellery, Chief Digital Officer

The challenge

A hospital network uses HIPAA-ready agents to triage patient questions around the clock. Volume was growing faster than the team, and every new hire took months to ramp up.

The solution

Synth agents were connected to the tools the team already used, grounded in internal documents and set up with human approval for anything sensitive. The rollout took three weeks.

The results

Faster answers, happier customers and a team that spends its time on the work only people can do. This is example content written for the template.